How To Create Digital Customer Communications In Business
Communication with customers can be one of the most difficult aspects of business to get right. On the one hand, effective customer [...]
What Is Cross-Channel Marketing?
With the continued development of digital marketing, some new strategies have emerged. The ease of online marketing has made marketing accessible to [...]
Navigating the Digital Migration: Overcoming Challenges in Omni-Channel Communications
Navigating the Digital Migration: Overcoming Challenges in Omni-Channel CommunicationsIn today's fast-paced digital world, organizations are constantly seeking ways to enhance their customer [...]
How To Provide Ideal Healthcare Customer Communications
How Provide Ideal Healthcare Customer CommunicationsBeing able to communicate with patients accurately as a healthcare provider is key and can ultimately save [...]
Sefas is Recognised as a Leader in Global Customer Communications
Over the last 2 years, four independent analyst companies have recognized Sefas as one of the global leaders in Customer Communications solutions.The [...]
Automate Customer Communications With CCM Software
There has been a boom in customer expectations for businesses they purchase from recently. This simply comes down to the convenience of [...]
7 Ways For Effectively Protecting Customer Data
When running a business, it is inevitable that you are going to have to collect customer data in order to provide a [...]
Managing Customer Experience In 2023
Running a business in 2023, more than any other time in history relies upon providing the best possible customer experience. Whether it [...]
Where Is Customer Experience Heading In 2023
Customer Experience (CX) is a constantly evolving concept that tends to roll with the times. Often, businesses will innovate and provide improvements [...]
How To Craft The Ideal eCommerce Customer Journey
What is an eCommerce Customer Journey?An eCommerce customer journey is the route that potential customers take from discovering your brand all the [...]